Privacy and Security Statement

At, we recognize the privacy needs of our customers. Protecting your personal information is vitally important. Please read the following Privacy Policy to understand how your personal information will be treated. This policy may change from time to time without notice so please check back periodically.


Collected Information

If you choose to use and/or purchase a product or place an order with us, we may ask you to provide us with certain personal information, such as your name, physical and electronic mail (e-mail) address(es), phone number, and/or other information that, by itself, or in combination with other information, may be identifiable to you as a specific individual. We may also ask for financial information, such as account or credit card numbers, and demographic information, such as your mailing and/or shipping address.

Attention US customers: before we can ship an entry door to your US destination we will contact you to request either your SSN or Tax ID so our customs broker can do customs clearance for the shipment.

It is a US government requirement that consignees of freight shipments must providing SSN/Tax ID. You can read more about it here Importers - Social security number / Tax Identification Number / IRS Number / Importer Number requested by overseas supplier

If you do not wish to disclose SSN or Tax id to directly, you will have to contact our customs broker. Please, inquire about our customs broker’s contact info.

Importantno door order can be shipped until either we or our customs broker has either your SSN or Tax ID on file.



Information Requests

You may be able to request information on our site regarding products and/or services by filling out our online form, whereby we may ask you for (certain) contact information.  


Transaction Security

Ordering online for a product and/or service is secure and convenient. Our ordering process is protected by the Secure Sockets Layer ("SSL") protocol, which encrypts your information and confirms the identity of the server before completing your transaction. We recommend that you use the latest browser(s) to ensure that you are protected by advances in security technology.


Disclosure will not sell, rent, trade, or disclose individual customer information to any third parties or outside companies who may use the information to contact you or share it with others without your permission. It may be necessary to disclose information, in special cases, when we have reason to believe that disclosure is necessary to identify, contact, or bring legal action against someone who may be violating's policies or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of, its users, or anyone else that could be harmed by such activities. may disclose or access account information when we believe in good faith that the law requires it or for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.


Use of Information

The use of an individual's e-mail address is necessary to keep our customers well informed of maintenance issues, escalated critical issues, and problem resolutions that may arise with your service. We may also use e-mail addresses to provide our customers with (a) newsletter(s), should they sign up for this service.


Please note that does provide information to outside companies (such as a credit card processing company) who perform certain functions on our behalf for billing purposes. We will not permit those companies to use the gathered information for any purpose(s) other than the one stated. 


Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use cookies, and we obtain certain types of information when your web browser accesses Cookies enable us to deliver content specific to your interests and keep track of your password so you do not have to re-enter it each time you visit our website. After you accept a cookie, it is passed from your browser to our servers each time you request a page. This cookie consists of a unique token that anonymously identifies to the server so that you can more easily access the features of Please note that you may configure your web browser to warn you before you accept a cookie. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at if we cannot recognize you, we want you to be aware that these tools exist.


Contacting the Web Site

If you have any questions about's privacy policy or the privacy practices of our website, please contact us.